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When can I expect to receive my purchased item?

For purchased items that require delivery, we ask that you allow at least two days for the seller to ship your item. With this in mind, you can expect to receive an item between four to five business days, from the day you purchased the item.

If you don't receive an item within seven days, we encourage you to contact the seller. The seller should address your concern and provide updates on the delivery of the item, tracking information, or offer a refund. 

We encourage all issues regarding purchases to be resolved by the buyers and sellers themselves. We recommend only choosing to involve Bountye if you’ve made reasonable efforts to try to remedy the circumstances of the issue. 

If you continue to experience difficulties, please contact us by emailing help@bountye.com, or via the settings section within the Bountye app.

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