We’re here to help

How do I arrange to pick up my purchased item?

Once you've purchased an item and requested pickup, you will need to arrange a suitable pickup time and address via Chat.

If you don't know the seller, we recommend choosing a public place such as a local coffee shop or library. Once you've met to collect the item, please let us know that the item has been collected by marking it as received within the app, and we will automatically release the payment to the seller.

Have more questions? Submit a request